"Sooner or later he had to lose, we were all aware of that. It's just a shame that it happened this way," coach Goran Ivanisevic said of world No. 1.
Maxence Broville is suspended seven years and fined $5,000 for failure to co-operate with an ITIA investigation.
The Canadian has not played since last August due to a back injury.
The seven-time Slam champion is on the mend and hopes to be back in action in March.
The pair of former Slam champions hope to rekindle their form early in 2024.
"I see this as my last chance. If I make it, it can happen quickly," Dominic Thiem told Austrian outlet Der Standard.
The American wasn't herself during her second-round loss at Australia. Perhaps the neck was the reason?